Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag a concern about an online casino? This page explains the best way to reach Top Online Casinos and what kind of enquiries we're set up to handle.
The Best Way to Reach Us
Email is the most reliable route to our team. Write to us at [email protected] and let us know the nature of your enquiry in the subject line so it reaches the right person without delay. We read every message personally — there's no automated reply standing in for an actual response.
We aim to get back to most messages within a couple of working days. During busier periods, particularly around new casino launches or bonus updates, it may take a little longer, but every enquiry does get a reply.
What We Can Help With
- Questions about our reviews — Want more detail on how a casino such as Raging Bull, Uptown Aces or Ignition scored on our checklist? Ask, and we'll point you to the relevant section or clarify further.
- Corrections and updates — Bonus terms, wagering requirements and payout speeds change often. If you've noticed information on the site that looks out of date, we want to know so we can fact-check and correct it.
- Suggestions for coverage — If there's a casino, payment method or topic — like withdrawal times or state-specific rules — you'd like us to look into, let us know.
- Licensing or eligibility queries — If you're unsure whether a listed casino accepts players from your state, we can help point you in the right direction, though final eligibility always depends on the operator and your local law.
- Responsible gambling concerns — If gambling has become a worry for you or someone close to you, mention this in your message. We'll signpost you toward self-exclusion tools, deposit limit settings and national support organisations.
What This Page Isn't For
We're an independent comparison and review site — we don't process deposits, withdrawals, account verification or customer support tickets on behalf of any casino. For anything account-specific, such as a stuck withdrawal or a bonus dispute, you'll need to contact the casino's own support team directly, usually via live chat or the email address listed on their site. If you're comparing options first, our rankings above and our coverage of non-GamStop casinos available to UK players may be a useful starting point before you sign up anywhere.
A Note on How We Work
Our ratings reflect independent research into licensing, banking options, game fairness and payout speed — not payments from operators. Where a listed casino pays us a commission for referrals, that relationship never decides its position in our rankings. If you ever feel a review has understated a risk or overstated a benefit, tell us. Reader feedback is one of the ways we keep our fact-checking honest.
Thanks for taking the time to read this far — we look forward to hearing from you.